Home (Copy) — Stepwise Disability and Support Services

Our Services

Support Coordination

Unlock Your Potential with Support Coordination

Our Support Coordination services are tailored to empower you within the NDIS framework. From demystifying your support budget to guiding you through the intricacies of your NDIS plan, our dedicated support coordinators are with you every step of the way. We help you map out and manage your supports, identifying the right individuals, whether family members or external services, to assist in achieving your goals.

As your needs evolve, we adapt and refine your support network. Moreover, as support coordinator I can equip you with the skills to independently manage your supports, granting you greater control over your journey towards achieving your goals and fostering independence. And when life throws unexpected challenges your way, we're here to help you and your support circle navigate them, whether it's a hospitalisation or a relocation.

Specialist Support Coordination

Specialist support coordination is a higher level of support. The focus is on reducing complexity in the participant's support environment and helping the participant overcome immediate and/or significant barriers in plan implementation.

Barriers include a interface with other government agencies such as Housing, Health and Legal. This is our area of expertise.

Social Work

Social workers play a vital role in addressing a wide range of social issues, including addiction, gambling, poverty, homelessness, mental health, domestic violence, physical disabilities, social injustice, trauma, legal matters, relationships, and self-determination.

Social workers also advocate on behalf of individuals, assisting with tasks such as preparing submissions, attending court proceedings, writing support letters, and making referrals to health and community services. Their comprehensive support helps individuals navigate complex challenges and work towards personal fulfilment and well-being.

Learn more

Who we are

Sonia Payne is a accredited Social Worker having graduated from the University of Western Australia in 2003.

Following graduation Sonia spent time working in rural Western Australia, the United Kingdom and Perth developing her Social Work skills in areas such as palliative care, rehabilitation, general surgery and burns . Finally settling into the role of Senior Social Worker within the Acquired Brain Injury Rehabilitation Unit of Shenton Park and subsequently Fiona Stanley Hospital where together she worked for 16 years.

Sonia knows the challenges facing clients with newly acquired disabilities and how a new diagnosis can impact on a person's entire network. She has extensive experience in assisting individuals move from hospital and back into the community, ensuring that they have the resources and supports that will allow them to achieve their own personal goals.

Over the last 5 years Sonia has been working as a Specialist Support Coordinator and Case Manager. Refining her understanding of the NDIS, legislation and processes. She is well adept in the areas of Home & Living, Reviews, Planning Meetings and reporting.

Sonia founded “Stepwise” with the understanding that NDIS is a very complex system. Life following a acquired disability can be overwhelming for both the individual and their loved ones. Sonia’s number one goal is to be side by side on this journey, to help make that road a little less bumpy and navigate systems with professionalism, ethics and a good resource base.