Our Services

Support Coordination


Support coordination is designed to help you to build capacity to use and manage your chosen supports under the NDIS.

At the outset, support coordination, or “coordination of supports”, helps empower you to understand and navigate your NDIS plan.

A support coordinator will explain your support budget and what it can be used for and detail how your funding budget is managed.

Once you understand your plan and how it works, support coordination can help you to map out and coordinate your supports and activities according to your needs.

This means identifying the right people to help you to achieve your goals, whether it is family members or outside services.

A support coordinator will assist you to connect with the right services and help to establish and maintain your supports, and will work with you to adjust this as your needs change.

With the help of a support coordinator, you will also be able to build your own capacity to manage your supports, allowing you to take greater control of achieving your goals and living more independently.

Importantly, a support coordinator can also help you and your support circle address unexpected events or challenges, such as going to hospital or moving house.

Specialist support coordination

Specialist support coordination is a higher level of support. The focus is on reducing complexity in the participant's support environment and helping the participant overcome immediate and/or significant barriers in plan implementation.

As a accredited Social Worker with many years of clinical experience within the Health System this is Sonia’s area of expertise.

Social Work

Social workers support people with issues relating to:

  • addiction

  • gambling

  • alcohol and other drugs

  • poverty

  • homelessness or housing stress

  • mental wellbeing and illness

  • domestic and family violence

  • physical health and disabilities

  • social injustice and discrimination

  • child and family

  • trauma

  • legal

  • relationships

  • self-determination and fulfillment

 Social workers can provide or connect people with individual or group counselling. They can help them navigate and access information, advice and support services and will advocate on their behalf. This could include preparing submissions and applications, attending court, writing support letters or referrals to health and community services.